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Important Information to Customers and Users

From today 3rd December 2021, all of New Zealand moves to the new “Traffic Light” COVID-19 Protection Framework. Marlborough is at Orange.

Our Commitment

At Port Marlborough, our utmost priority remains the protection of our employees, our customers, users, and our community from the spread of COVID-19.

Port Marlborough has mandated a vaccination and testing requirement for all staff, and all of our customer service points (Receptions, Marina Customer Service centre) are operational under vaccine certificate (no pass, no entry) at the traffic light “ORANGE” – under “RED”, our main office reception remains closed and open to enquiries by email and phone only.

Reception: reception@pmnz.co.nz

Accounts Payable: accounts.payable@pmnz.co.nz

Accounts Receivable: accounts.receivable@pmnz.co.nz

Port Users

Port Users must abide by official NZ Traffic Light COVID-19 Protection Framework rules

Port Marlborough Contractors – (Civil, and those engaged by PMNZ) must be vaccinated, by February 2022)

International Shipping

International shipping will continue to arrive to Port Marlborough. Shore leave for international crew will only be permitted in accordance with MNZ and MoH guidelines. Please view our website for details.

Ferry Schedules

Both Cook Strait ferry companies are operating. Please check their websites for further details on vaccination requirements:
https://www.bluebridge.co.nz/
https://www.greatjourneysofnz.co.nz/interislander/

Marinas

Our Marinas are open as we head into the busy boating season! We have some protective measures in place – such as our customer service centres operating under vaccine certificate – or contactless if you are unable to show your vaccine pass – you can call our friendly marina staff 7-days a week for contactless service. Other things to keep in mind and to keep everyone safe are:

  • If you’re unwell, stay home. Don’t socialise. Do not come to the marina.
  • Keep a 2 metre space between yourself and anyone from outside your bubble.
  • Use jetty fingers if required to enable physical distancing on the main jetty walkway. We encourage you to wear a face-covering mask while on the jetties.
  • Only one customer group will be permitted in the Marina customer Service centre at any given time. Customers will be required to wear a face-covering mask while in the marina office.
  • Keep track of where you have been
  • Use the NZ Covid Tracer app. QR codes are available at the entrance of each jetty. Alternatively, a contact tracing form is available on our website. Click here
  • The hardstand is open to private boat owners who wish to work on their boats. If you require work to be undertaken on your boat in the marina or Waikawa hardstand by a contractor, please contact your marina office for a list of approved Marlborough Sounds Marina registered contractors who have a Covid-19 Safe Work Plan in place.

https://marlboroughmarinas.co.nz
 

Port Services and Entrance

Please note all businesses intending to continue operations within port common user areas must provide a Covid-19 Safe Work Plan to ensure their safe operation. The plan will demonstrate and ensure compliance with the Government Alert Level 2 information. A template can be found here on the WorkSafe website (Click Here) and should be submitted to the PMNZ Health and Safety team by emailing Erin.Price@pmnz.co.nz

Picton Harbour Radio (PHR) and Port Services duties will continue to operate 24/7. Please contact PHR prior to vessel arrival. They will advise you on the facility you can use.

Please note the following:

• Port Services interaction will only be by phone or intercom

• Visitors will be denied access unless an online induction has been completed

• The Lagoon Road visitor induction Kiosk will be out of service until further notice. All users requiring to be inducted must either complete online or by arrangement with the Port Services Administrator.

• Port Services will be offering limited shuttle services in accordance with MNZ guidelines

• Full operational induction is by appointment only (Calling the Port Administrator) PH 027 2748 766. Information will be emailed to the user to complete and return via email. Access cards will be produced when possible, and either posted to the user or alternative arrangements made.

We wish all our customers and whānau good health over this time – be patient, be kind and we will get through this.

Reduce Contact, Reduce Risk, Reduce Spread